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After-sales service commitment

Time: 2017-09-28 00:31:22 Source: Nanjing Bo Yuntong Instrument Technology Co., Ltd.

Nanjing Bo Yuntong Instrument Technology Co., Ltd. makes the following commitments:

1. All products sold by our company have a warranty period of one year from the date of receipt and receipt (except consumables), and free onsite repairs during the warranty period (except for faults or damage caused by human factors or irresistible natural phenomena).

2. The company will be responsible for the feedback of transportation damage within 3 days of arrival.

3. After receiving the repair notification, respond to the customer within 1 working day and give a solution within 7 working days.

4. Users can consult related technical issues through after-sales telephones and get clear solutions.

Service Phone:

158 5076 3891 Chen Gong 180 1304 6212 Potter

5. When the user encounters a performance failure in normal use, the company promises the above warranty service. In addition, if the national applicable laws and regulations provide otherwise, the company will comply with the relevant laws and regulations.

6. During the warranty period, paid maintenance services will be implemented in the following situations;

(1) Failure or damage due to man-made or irresistible natural phenomena

(2) Product failure or damage caused by failure to install, operate, maintain, etc. as required in the instruction manual

(3) Any failure or damage to the product's modification, disassembly, and assembly without the authorization of our company

(4) Product damage caused by unexpected factors or human actions. Such as: liquid ingress, drop, improper input voltage, excessive squeezing, packaging deformation, etc.

Nanjing Bo Yuntong Instrument Technology Co., Ltd.

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After sales phone: 15850763891
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